NPS 71 – a high level of customer loyalty at AFORTI.BIZ (December 2025)

We asked our customers whether they would recommend AFORTI.BIZ to other businesses.

As part of our customer loyalty survey conducted in December 2025, we asked platform users about several key aspects of working with AFORTI.BIZ. The most important question focused on their willingness to recommend our services – this is the basis for calculating the Net Promoter Score (NPS). Every response provided us with valuable insight.

NPS result: 71 – a clear increase compared to the previous survey. We are very pleased with this outcome, as it confirms that the improvements introduced in recent months are making a real difference and effectively address the needs of small and medium-sized enterprises. At the same time, we see this result as a commitment to continue improving and delivering even greater value.

Thank you to everyone who took the time to complete the survey – your feedback helps us continuously enhance the quality of our services