FAQ

On this page you’ll find answers to the most frequently asked questions about using AFORTI.BIZ.


We explain how online currency exchange for businesses works, how to open an account, and what features the platform offers. You’ll also learn how to execute currency transactions and which currencies are available in our online exchange. We cover questions about transaction security, fees, and business financial services such as factoring and leasing.


If you can’t find the information you need, please contact us at +48 22 647 50 30.

Do I have to sign a contract to use AFORTI.BIZ?

No. Using AFORTI.BIZ does not require a traditional signed contract. Registration and acceptance of the terms and conditions are sufficient.

Who can use AFORTI.BIZ?

AFORTI.BIZ is designed for entrepreneurs and companies that make payments in foreign currencies or need a convenient online tool for currency exchange, factoring, and leasing for business.

Can a small company use AFORTI.BIZ?

Yes. The platform is suitable for both small companies and larger enterprises.

Can I use the platform if my company is registered abroad?

No. At present, AFORTI.BIZ services are available only to companies registered in Poland.

Can I use AFORTI.BIZ as a private individual?

No. AFORTI.BIZ is available exclusively to businesses and entrepreneurs operating a commercial activity.

How does currency exchange work on AFORTI.BIZ?

Currency exchange on AFORTI.BIZ is simple and transparent. After logging in, choose the currency pair, reserve the current exchange rate, and select the settlement date. Then make the bank transfer. Once your funds are received, the exchanged amount will be credited to the designated account in the chosen currency.

Is the currency exchange completely online?

Yes. AFORTI.BIZ operates exclusively online and allows currency exchange over the internet. All transactions are executed via the platform; there is no option for in-person or cash exchange.

Is an online exchange for businesses safe?

Yes. Platforms like AFORTI.BIZ provide a high level of transaction security and data protection using modern technology and security procedures.

Why do companies use online exchangers instead of banks?

Online exchangers often offer more competitive exchange rates and narrower spreads than banks. Additionally, online exchange is convenient and fast.

Can I negotiate the exchange rate?

For recurring transactions, it’s possible to agree individual terms with your account manager.

Which currencies can I exchange on AFORTI.BIZ?

AFORTI.BIZ supports major international currencies such as EUR, USD, GBP and CHF, as well as other European and Asian currencies including NOK, SEK, CZK, RON, DKK, JPY, CNY and PLN. This enables fast and convenient execution of business transactions in a wide range of currencies.

What is the minimum transaction amount?

The minimum amount depends on the selected currency pair. For main pairs (EUR/PLN, USD/PLN, GBP/PLN, CHF/PLN and EUR/USD) the minimum transaction amount is 2,000 units of the base currency. Minimum limits for other pairs may vary. For exact information, please contact us at +48 22 647 50 30.

What is the currency spread?

The currency spread is the difference between the buy and sell rates for a currency.

Is AFORTI.BIZ usage paid?

No. Registration and maintaining an account are free of charge.

Does AFORTI.BIZ charge fees for interbank transfers?

No. The platform does not charge fees for transfers related to transaction execution.

Does AFORTI.BIZ issue accounting documents for currency exchanges?

Yes. Clients receive invoices/receipts documenting each completed transaction.

What services does AFORTI.BIZ offer?

AFORTI.BIZ is a financial platform for businesses that helps manage company finances in one place. We offer online currency exchange, rate hedging (Term) for up to 12 months, factoring, and leasing. The platform helps businesses optimize currency costs and improve cash flow.

What is the AFORTI.BIZ Information Portal?

The AFORTI.BIZ Information Portal is a dedicated section available only to logged-in users. It contains market reports and analyses as well as current market information prepared in cooperation with the Polish Press Agency (PAP).

Why do companies use factoring?

Factoring improves cash flow by enabling faster collection of invoice amounts and speeds up access to funds tied up in receivables.

How does factoring work on AFORTI.BIZ?

Factoring on AFORTI.BIZ allows companies to obtain funds for issued invoices before their due date. The platform offers individually tailored financing limits, up to 10 million PLN, enabling flexible liquidity management.

Can I get leasing through AFORTI.BIZ?

Yes. AFORTI.BIZ offers leasing products for businesses to finance vehicles, machinery, and company equipment.

Can I hedge a currency rate for the future on AFORTI.BIZ?

Yes. AFORTI.BIZ provides the Term service, which lets companies lock in a currency rate for future transactions to minimize exchange-rate risk.

Does AFORTI.BIZ have a loyalty program?

Yes. AFORTI.BIZ runs a Loyalty Program where clients earn points for currency transactions and can redeem them for prizes listed in the catalog available after logging into the platform.

What is the “Welcome Bonus” on AFORTI.BIZ?

The Welcome Bonus is an offer for new clients: for the first 6 months after account activation and joining the Loyalty Program, every currency exchange earns 1.5× loyalty points, which can be redeemed for prizes.

Can I set rate alerts on AFORTI.BIZ?

Yes. AFORTI.BIZ allows you to set rate alerts for selected currencies so you can react to market movements and execute exchanges at the most favorable moment.

What KYC documents are required to register a company on AFORTI.BIZ?

To verify your company, we require identity documents for the person(s) representing the company: a national ID and an additional identity document (e.g. passport or driver’s license). If you want an employee to be authorized to execute exchange transactions, a power of attorney signed by an authorized representative (e.g. a board member or proxy) is also required. All documents must be current and clearly legible.

What settlement options are available for spot transactions?

You can choose settlement on the same day (D+0), the next day (D+1), or in two days (D+2). Selecting a later settlement date (D+1 or D+2) allows you to lock the rate for the chosen settlement date without the need to transfer funds immediately.

How are transactions settled on weekends and public holidays?

You can place exchange orders 24/7, including weekends and public holidays. Transactions submitted on non-business days are settled on the next business day.

What if I have trouble logging in to AFORTI.BIZ?

If you experience login issues, please contact us at +48 22 647 50 30.

How do I register on AFORTI.BIZ?

Registration on AFORTI.BIZ is quick and free. Complete the registration form at https://pl.aforti.biz/en/register, activate your account using the link sent to your e-mail, confirm your phone number with the SMS code, add your PLN and foreign currency bank accounts, and complete the verification process.

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